There are two types of warranties that pertain to artificial grass.

Protect your investment!
There are two types of warranties that pertain to artificial grass. There’s the warranty provided by the company that manufactures the artificial grass, which protects you against defects in materials and/or workmanship. Then there’s the warranty provided by your installer, which protects you against problems attributable to the installation process itself. You need both to be fully protected.

But, just as companies that make cheap artificial grass have lower-quality warranties, companies that install artificial grass offer varying qualities of post-sale support. Or perhaps none at all. It is critical to ask about the details – what the warranty covers as well as the claims process – before choosing an installer. Ask who will be doing your install work – how well-trained and experienced are they with your kind of project?

And one more thing: be sure to specifically ask any installation contractor you’re considering if they are certified or otherwise officially approved by the manufacturer of your artificial grass. If not, your warranty may be voided. This is the manufacturer’s way of underscoring the importance of proper installation. (It could also apply to DIY installation.)